Privacy Policy

Kristin Crumbley, LMHC | Virtual Therapy Services in Florida

Effective Date: March 14, 2026

Last Updated: March 14, 2026

Your privacy is important to me. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

This policy applies to information collected through this website only. It does not govern information collected through the therapy relationship itself, which is protected separately under HIPAA, Florida law, and my Notice of Privacy Practices provided at the start of services.

1. Information I Collect

Information You Voluntarily Provide

When you complete a contact form, send an email, or schedule a consultation, you may provide:

• Your name and email address

• Phone number (if provided)

• General reason for reaching out

• Any other information you choose to include in your message

Information Automatically Collected

When you visit this website, certain information may be collected automatically through cookies, analytics tools, or your browser, including:

• IP address and approximate geographic location

• Browser type and operating system

• Pages visited and time spent on the site

• Referring URLs

This information is used in aggregate form to understand how visitors use the site and to improve the user experience. It is not linked to personally identifiable information.

2. How I Use Your Information

I use the information I collect for the following purposes:

• To respond to your inquiries or consultation requests

• To provide information about therapy services

• To improve the website and user experience

• To comply with applicable legal obligations

I do not sell, rent, or trade your personal information to third parties. I do not use your contact information for marketing purposes without your explicit consent.

3. Confidentiality & Mental Health Information

This website is not a secure platform for sharing sensitive health information. Please do not include details about mental health symptoms, diagnoses, medications, or treatment history in contact forms or emails submitted through this site.

If you become a client, all protected health information (PHI) shared in the course of treatment is governed by HIPAA, the Florida Mental Health Act (F.S. Chapter 394), and my Notice of Privacy Practices — not this website Privacy Policy.

Communications through this website are not subject to therapist-client privilege until a formal therapeutic relationship has been established.

4. Cookies & Tracking Technologies

This website may use cookies and similar tracking technologies to improve functionality and analyze traffic. Cookies are small data files stored on your device. You may disable cookies in your browser settings; however, some features of the site may not function properly if you do so.

This site may use third-party analytics services such as Google Analytics. These services have their own privacy policies, and I encourage you to review them. I do not control data collected by third-party services.

5. Third-Party Links

This website may contain links to third-party websites, including scheduling platforms, telehealth portals, or professional resources. I am not responsible for the privacy practices of those sites. I encourage you to review the privacy policies of any external sites you visit.

6. Data Security

I take reasonable administrative, technical, and physical measures to protect the information submitted through this website. However, no internet transmission is completely secure, and I cannot guarantee the absolute security of any information you send via this website. You submit information at your own risk.

If you believe your information has been compromised, please contact me immediately.

7. Children's Privacy

This website is not directed to children under the age of 13. I do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through this site, please contact me so I can take appropriate action.

Therapy services for minors are governed by separate consent and confidentiality policies discussed directly with parents or guardians and the minor client.

8. Florida Privacy Rights

Florida residents may have rights under applicable state law, including the Florida Information Protection Act (FIPA). If you wish to request access to, correction of, or deletion of personal information I have collected through this website, please contact me using the information below. I will respond to verified requests within a reasonable timeframe.

9. Changes to This Policy

I reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy. I encourage you to review this policy periodically.

10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Kristin Crumbley, LMHC

Virtual Therapy Practice | State of Florida

Email: [your email address]

Website: [your website URL]

Phone: [your phone number]

Note: Email is not a secure form of communication. Please do not send sensitive clinical information via email.