Mediation & Consulting Services in Florida

Kristin Crumbley, LMHC, LMFT and Florida Supreme Court Certified Mediator, offering mediation and consulting services virtually throughout Florida
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Conflict resolution with both the clinical depth and practical structure to actually work.

Most mediators come from a legal background. What they often can't offer is what happens in the room — the ability to work with the emotional charge that keeps people stuck.

Not your typical Florida mediator

Most Florida mediators are attorneys handling court-ordered disputes: divorce settlements, property disagreements, civil litigation. That's important work. It's not what I do. My practice focuses on relationship and communication conflict: the kind where the relationship itself matters, not just the outcome of the dispute.


Clinical training in conflict and emotional regulation. I understand what happens in someone's nervous system during a heated dispute.

Gottman Method training. A research-backed framework for understanding patterns that keep people stuck in recurring conflict.


Supreme Court certification. The formal credential, training, and standing to serve as a neutral mediator in Florida.

A carefrontational approach. Direct enough to be useful. Warm enough that people can actually hear what's being said.

Most conflict isn't about a lack of willingness to resolve things. It's about nervous systems that have learned to protect rather than connect — and a conversation structure that makes it hard to do anything else.

Services offered

Four distinct areas of practice

  • A couple seated across from a mediator during a session, representing the structured couples mediation services offered in Florida by Kristin Crumbley

    Couples & Relationship Mediation

    For couples navigating a specific dispute or decision that feels impossible to make together, without formal legal proceedings. Co-parenting, separation, financial decisions.

    (Couples | Family)

  • Multiple generations of women and a young girl together, representing the family mediation services available in Florida at Collected Connections

    Family Mediation

    For families navigating conflict between members: adult siblings, blended family dynamics, intergenerational disputes where communication has broken down.

    (Family | Co-parenting)

  • A professional workplace setting, representing the organizational and workplace conflict consulting services offered throughout Florida by Kristin Crumbley

    Organizational & Workplace Consulting

    For teams and leadership navigating communication breakdowns or interpersonal conflict. Small to mid-sized organizations where ongoing relationships matter.

    (Organizations | Teams)

  • A professional on a phone call at a desk with a laptop, representing the clinical consultation services available to licensed therapists in Florida

    Clinical Consultations

    For licensed clinicians seeking consultation on complex cases involving high-conflict dynamics, couples work, or the intersection of conflict and emotional regulation.

    (Clinicians | Peer Consult)

A calm workspace with a laptop, mug, and plant, representing the grounded and intentional approach to mediation and consulting services in Florida at Collected Connections

How engagements work

Clear structure from the first conversation

01 · INQUIRY

Initial conversation

A no-charge conversation about what's happening, what's been tried, and what a successful outcome would look like. No commitment required.

02 · SCOPE

Agree on structure

We agree on a clear scope, timeline, and format before beginning — sessions may involve all parties or individual conversations, depending on what's needed.

03 · DELIVERY

Virtual throughout Florida

All services available virtually. In-person engagements for organizational work available case-by-case. Secure, HIPAA-compliant platform.

04 · FEES

Transparent pricing

Separate from therapy fees, not billed to insurance. Rates provided during inquiry. Organizational work typically quoted as a project.

Ready to explore whether this is the right fit?

The first conversation is free — and there's no commitment either way.

Virtual throughout Florida · In-person organizational engagements available on request · FL Supreme Court Certified Mediator

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What people ask about mediation & consulting before reaching out

  • No. Therapy is an ongoing clinical relationship focused on healing and growth. Mediation is structured, time-limited, and focused on resolving a specific dispute. These are separate services with separate ethical frameworks — and I keep them that way.

  • Yes. Mediation is voluntary — it works because all parties have agreed to participate in good faith. The initial conversation can help clarify whether the situation is a good candidate.

  • It can be, when properly executed with the involvement of attorneys. For matters where a formal legal agreement is important, working with an attorney alongside or following mediation is recommended.

  • Mediation: I serve as a neutral third party to help parties in dispute reach resolution. Consulting: I work with an organization to address conflict dynamics and communication patterns. Many engagements blend both.